Teller/CSR

Job Title: Bank Teller/New Accounts Rep
Location: Banner Capital Bank
Department: Retail Banking
Reports To: Branch Manager
Employment Type: Full-Time

Job Summary:

We are seeking a detail-oriented, customer-focused Bank Teller/New Accounts Rep to join our team. The ideal candidate will provide exceptional service to our customers by handling routine financial transactions accurately and efficiently, promoting bank products, and maintaining the highest level of confidentiality and integrity.

Key Responsibilities:

• Greet customers warmly and assist with basic banking needs

• Process deposits, withdrawals, payments, and other transactions accurately

• Balance cash drawer daily and maintain accurate transaction records

• Answer customer inquiries and direct them to the appropriate department when necessary

• Promote bank products and services to customers based on their needs

• Follow all security and compliance procedures and maintain customer confidentiality

• Assist in resolving account discrepancies and other customer issues

• Stay informed about bank policies, procedures, and financial products

• Maintain a clean, organized, and professional work environment

Qualifications:

• High school diploma or GED required; associate degree in finance or related field is a plus

• Previous cash-handling or customer service experience preferred

• Strong mathematical and communication skills

• Attention to detail and ability to multitask

• Proficiency with computers and banking software systems

• Professional demeanor and appearance

• Ability to work flexible hours, including some weekends

Physical Requirements:

• Ability to stand for long periods

• Ability to lift up to 25 lbs (cash drawers, coin boxes, etc.)

What We Offer:

• Competitive salary and benefits

• Training and professional development opportunities

• A supportive and inclusive team environment

• Opportunities for career advancement

Banner Capital Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.